Terms and Conditions of Service — RedSync Cloud
Version: 1.0
Last Updated: November 7, 2026
Version Identifier (terms_version): v1.0-2026-11
By registering, subscribing, or using the services provided by RedSync Cloud (operated under the domain redsync.tech), you formally agree to the following Terms and Conditions of Service. If you do not agree with any part of these terms, you must refrain from using the platform and associated software.
1. Service Nature and Privacy Principles
1.1. Digital Service: RedSync provides a hybrid solution consisting of an offline-first desktop application for commercial management and cloud services (license management, authentication, and an optional remote access add-on).
1.2. Commercial Data Privacy: RedSync never stores or processes your sales, inventory, customer data, or fiscal records on its central servers. All business data remains exclusively stored locally on your device within your local database file (redsync.sqlite).
1.3. Remote Access Traffic: If you subscribe to and enable the Remote Access add-on, data traffic between your remote devices and your host computer is transmitted encrypted through Cloudflare’s network (with TLS termination at their edge). Traffic is not stored in the cloud, but it does transit through said network.
2. Plans, Licensing, and Payment Terms
2.1. Monthly Plan: Grants local desktop use through a subscription of ARS 50,000 per month. If a subscription fails to renew, the desktop software remains available during a seven (7)-consecutive-day offline grace period from period_end, then blocks until payment status is verified.
2.2. Lifetime Plan: A one-time payment of ARS 600,000 providing a permanent, non-expiring local license and all future versions and patches of the local desktop application.
2.3. Remote Access Add-on: A supplementary monthly subscription of ARS 15,000 to 20,000 available for both Monthly and Lifetime plans. If canceled or unpaid, only remote access is disabled while the Lifetime local software remains fully operational.
2.4. Device Limit: Each license allows activation on up to two (2) physical computers linked to their Hardware ID. Licenses may be reassigned from the user dashboard subject to a thirty (30)-day cooldown period.
3. Automatic Renewal and Subscription Cancellation
3.1. Renewal: Monthly subscriptions (Monthly Plan and Remote Access Add-on) renew automatically at the end of each billing cycle via Mercado Pago. Amounts are reviewed quarterly according to CPI, and changes will be disclosed before applying them in accordance with Mercado Pago rules.
3.2. Cancellation: You may cancel automatic renewal at any time without penalties from your account dashboard or using the Service Cancellation Button on the home page.
3.3. Effect of Cancellation: Cancellation stops future charges. No partial or prorated refunds are issued for unused days in the current cycle, and access remains active until the end of the paid billing period (period_end).
4. Final Sales Policy and Technical Failure Exceptions
4.1. Final Sales: Due to the digital nature of the service and immediate provisioning of license keys and downloadable software, all sales are final and non-refundable due to lack of use or voluntary discontinuation. 4.2. Technical Failure Exception: Refunds or service credit days will only be granted in exceptional cases involving severe, unresolvable technical failures directly attributable to our core infrastructure. 4.3. Exclusions: Local internet outages, hardware failures, operating system misconfigurations, or third-party service disruptions do not constitute technical failures attributable to RedSync.
5. Right of Withdrawal (Right of Repentance)
5.1. Withdrawal Button: A publicly accessible Right of Withdrawal button is provided on the main landing page without requiring prior login.
5.2. Time Limit: The withdrawal right may be exercised within ten (10) calendar days from initial purchase.
5.3. Consumed Service: In accordance with applicable regulations, the right of withdrawal does not apply once the service has been consumed. The service is deemed consumed upon the first license activation on any device (first_activation_at) or the first successful session via Remote Access (first_remote_use_at).
5.4. Immediate Provisioning: By completing checkout and checking the immediate start box, the user explicitly requests immediate access and acknowledges that service activation constitutes consumption of the digital product.
6. Support and Contact Information
For technical assistance, administrative inquiries, or incident reports:
- Support Email:
soporte@redsync.tech - Business Hours: Business days, 09:00 to 17:00 (GMT-3).